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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of adrian barreras

adrian barreras

October 23, 2024

5  out of  5
rating by adrian barreras
"Richard Sanchez and Stephanie Griffiths are a great team. They go above and beyond for their clients. If you want an honest, trustworthy and hard working team to help you with your insurance and any claims that might come up, Richard Sanchez and Stephanie Griffiths are the team you want. Happy to have my insurance with Richard Sanchez's State Farm office."
We responded:
"Thank you Adrian! Truly appreciate the kind words and your trust. "
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Daniel Gradin

October 15, 2024

5  out of  5
rating by Daniel Gradin
"I was having a challenging morning securing a homeowner's policy quickly this morning. All of that changed when I reached Stephanie at Richard Sanchez's State Farm office. She was very responsive, cared about my situation, and guided me well through the process. Thank you SO very much for your sweet customer service and assistance! Excellent customer service means so much today. Insurance policy in place, now piece of mind in place, onward!"
We responded:
"Thank you for the 5-Star review Daniel. Stephanie is awesome and I will pass the feedback on to her and the rest of the team. "
Profile photo of Daniel Nelson Jr

Daniel Nelson Jr

September 16, 2024

5  out of  5
rating by Daniel Nelson Jr
"Stephanie - Super helpful, prompt and pleasant."
We responded:
"Hi Daniel, Thanks for the 5-Star review. We certainly appreciate you sharing your experience with the rest of the internet! I’ll pass the feedback on to Stephanie. She’s kind of awesome. "
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Chris Chris

September 5, 2024

5  out of  5
rating by Chris Chris
"John, Alejandra, Stephanie, the whole crew are awesome and Caring, top tier service to earn u and ur family's business for a lifetime. Highly recommend this branch and anyone of the employees. They are all exceptional!"
We responded:
"Thanks Chris! So cool of you to leave a glowing 5-Star review. I’ll let the team know what an amazing job they are doing for our customers!"
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Olivia Wadman

August 30, 2024

5  out of  5
rating by Olivia Wadman
"I was having a lot of trouble figuring out towing my car and was very frustrated. Denise from State Farm was incredibly helpful and figured out the issue."
We responded:
"Thanks Olivia, I appreciate you taking the time to leave a 5-star review for my office and for Denise. She is awesome and is always ready to help. Appreciate your business. Thanks again!!!"
Profile photo of Jackson Raedeke

Jackson Raedeke

August 24, 2024

5  out of  5
rating by Jackson Raedeke
"This office is very helpful and always very quick to assist your needs! Denise is awesome, great customer service."
We responded:
"Hey, Thank you Jackson! Sure do appreciate the feedback and the 5-star review. Denise is awesome and always ready to help. I’ll tell her you said so. "
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Derek Goodman

August 15, 2024

5  out of  5
rating by Derek Goodman
"Stephanie was so easy to work with. She communicated promptly and clearly and was very willing to help me figure out a tough situation with my home insurance policy."
We responded:
"Thanks Derek! Stephanie is great. She works hard for all our customers. Glad you had an awesome experience. Thanks also for the 5-Star review. "
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Sheama Tura

August 7, 2024

5  out of  5
rating by Sheama Tura
"Super friendly and helpful!"
We responded:
"Thank you Sheama! I appreciate you taking the time to leave a 5-Star review for my office. We will do everything we can to keep you happy. "
Profile photo of Memo Vargas

Memo Vargas

August 7, 2024

5  out of  5
rating by Memo Vargas
"We had the best experience getting our new home insurance and adding all our vehicles with state farm. Stephanie Griffiths was amazing,she was really, really, really helpful with everything,I 1000% recommend them"
We responded:
"Thank you for the 5-Star review. Our team works hard to make sure what’s important to you is covered. Stephanie is great and always goes above and beyond for our customers. Thanks again. "
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Donald Penny

July 31, 2024

5  out of  5
rating by Donald Penny
"John Chapman, so helpful, very patient, outstanding!"
We responded:
"Thanks for the 5-Star review! We appreciate your business and the feedback. "
Profile photo of Lou Blazquez

Lou Blazquez

July 31, 2024

5  out of  5
rating by Lou Blazquez
"Stephanie is a local. She brings to the transactions personality, humor, warmth, and understanding that reflects the informality of Flagstaff. After 56 years with Allstate, I welcomed the upgrade to State Farm with her."
We responded:
"Thanks Lou! I appreciate you putting your trust in my office and in State Farm. Thanks for the 5-Star review. Let us know if there is anything else we can do to help. "
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robert reeves

July 26, 2024

5  out of  5
rating by robert reeves
"Alison was very attentive to every detail of my car insurance switch over. I was very impressed with the customer service she showed and with the office in general. I would recommend them to anyone"
We responded:
"Thank you for the 5-star review. Appreciate the feedback. Ali is the best!"
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Noodle Doop

July 1, 2024

5  out of  5
rating by Noodle Doop
"Extremely helpful and explained every the difference in policies very well. All questions were answered very well. Prices are definitely an A+"
We responded:
"Thank you for taking the time to leave a 5-Star review for my agency. We all appreciate working with awesome customers like you! Let me know if you ever need anything else. Cheers!"
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Stephanie G

June 25, 2024

5  out of  5
rating by Stephanie G
"Great people!"
We responded:
"Thanks for the review Stephanie. "
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Les Gains

June 25, 2024

5  out of  5
rating by Les Gains
"Our State Farm agent, Stephanie Griffiths, came through again. Thanks for all of your help Stephanie. We appreciate you."
We responded:
"Thank you Les for the 5-Star review. I certainly appreciate the feedback for the office and for Stephanie. "
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James Conovee

June 24, 2024

5  out of  5
rating by James Conovee
"Awesome experience, Thank you Ally your 5 stars :)"
We responded:
"Thanks James. I appreciate you taking the time to leave a 5-star review for my office and for Ali. She does such a great job for our customers and I’m really glad she took great care of you too!"
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Tyler Winston

June 18, 2024

5  out of  5
rating by Tyler Winston
"Alejandra was very prompt and helpful in assisting me with the claims process for my broken mirror. Thank you for helping me get back on the road!"
We responded:
"Hey Tyler, thanks for the 5-Star review. Alejandra is an asset to the office and always goes above and beyond for our customers. Glad you’re happy with the service you received. Cheers!"
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Laurie Zielinski

June 14, 2024

5  out of  5
rating by Laurie Zielinski
"This was a lot easier to deal with this company than with most that I have to deal with. Very patient very professional I do appreciate that more than anything"
We responded:
"Thanks Laurie. We work hard so that insurance becomes a piece of cake. Glad you had a great experience and thanks for the 5-star review. "
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Rachel Young

May 29, 2024

5  out of  5
rating by Rachel Young
"Denise was a lifesaver for me! She worked with me from another state and got my family covered properly and with very little hassle for me."
We responded:
"Rachel, Thank you for your kind words and for writing a review for my agency. Denise is one of the bests when it comes to taking care of our customers. Please let us know if there is ever anything else we can do for you. "
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Victoria Ruiz

May 20, 2024

5  out of  5
rating by Victoria Ruiz
"Helped me right of way! Thank you"
We responded:
"Thanks for the 5-Star review Victoria. "
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Margaret Smith

May 17, 2024

5  out of  5
rating by Margaret Smith
"Stephanie with State Farm, Flagstaff, AZ is A MIRACLE WORKER! I could not get a policy in place to close on a home due to potential fire hazards. Within an hour Stephanie had a policy in place with grace, style, and gentleness she kept everything calm and reassured me she’d get the problem figured out. Two other competitor insurance companies could not do the same. She is AMAZING!!!"
We responded:
"Thank you for taking the time to leave a review for my agency and for Stephanie. We love helping people protect what they have worked for and provide amazing customer service. I’ll be sure to pass along the feedback to Stephanie. "
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Christina M

May 14, 2024

5  out of  5
rating by Christina M
"Years and years of amazing service!"
We responded:
"Thanks for the 5-star review Christina! I appreciate you taking the time to leave a 5-star review. "
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Sharon Lovich

May 10, 2024

5  out of  5
rating by Sharon Lovich
"Marci was so easy to work with. She was patient and explained in detail about our policies. I really appreciated her time. Thank you!"
We responded:
"Thanks Sharon! Marci is awesome and we are lucky to have her. Thanks for taking the time to leave feedback for the agency and for Marci. I’ll pass it along. "
Profile photo of Cecilia Henriquez Burgess

Cecilia Henriquez Burgess

May 6, 2024

5  out of  5
rating by Cecilia Henriquez Burgess
"Overall, my interaction with this agent was positive and left a lasting impression. Their professionalism, knowledge, and customer service skills were outstanding."
We responded:
"Wow! Thanks for taking the time to leave such an awesome review! I'll pass the feedback on to the team also."
Profile photo of Stephanie Garcia

Stephanie Garcia

April 7, 2024

5  out of  5
rating by Stephanie Garcia
"Stephanie Griffiths was amazing! She gave me all the information in detail as well as sending my quotes to my email. She paid attention to what I needed and then she went above and beyond to help me with just the right things and all i asked and then some. I would highly recommend State Farm to anyone. Also if you’re looking for someone who is passionate about getting the right insurance needs for yourself and your family Stephanie is the person to go to. 10/10"
We responded:
"Thanks for the 5-star review! I really appreciate the feedback. I'll let Stephanie know you think she's the bees knees. Let us know how we can continue to help you and your family. "