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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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YeO' Handyman

May 26, 2026

5  out of  5
rating by YeO' Handyman
"Friendly, knowledgeable staff who meet the needs of their clients."
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FaustoA Perez

April 29, 2026

5  out of  5
rating by FaustoA Perez
"Fue muy buena agente me ayudo a optener un mejor precio para mi aseguransa y su conducta fue muy professional con todas mis preguntas y estay agradesido por la ayuda que me porsiono Gracias por todo: Atentamente FAUSTO ALEJANDRO PEREZ"
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Nickal Garriques

March 30, 2026

5  out of  5
rating by Nickal Garriques
"Amazing experience"
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Michael Johnson

March 4, 2026

5  out of  5
rating by Michael Johnson
"Great guy very informative highly recommend. Super easy process and hassle free. Keep doing great things for your customers Mr. Sanchez!"
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Ruben Pantoja

January 27, 2026

5  out of  5
rating by Ruben Pantoja
"Stephanie was GREAT! A lot of patience dealing with me. She also cut my Auto Insurance in Half. Thank You Stephanie for a GREAT EXPIERANCE."
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Starla David

December 17, 2025

5  out of  5
rating by Starla David
"My husband and I recently moved all our State Farm policies to the Richard Sanchez Agency. We're impressed with the follow up, customer care and professionalism we've experienced. Any question or issue is handled with precision--everyone we've worked with has been great. When meeting with Richard, I had questions about additional coverage needs which were accurately answered and our policy was promptly issued. Yesterday I received a letter requesting insurance policy information from a company we work with--Richard took care of it today. Professionalism at this level needs to be spotlighted--Bravo to the customer-centric environment Richard and his team create."
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Sarah Langley

December 11, 2025

5  out of  5
rating by Sarah Langley
"Marcia was great, she answered all of my questions and explained how the process would work, then followed up to make sure everything had been competed successfully. Highly recommend!"
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Mark Napolitano

December 9, 2025

5  out of  5
rating by Mark Napolitano
"Stephanie was outstanding. She was courteous, professional and truly engaged with discussing my insurance needs."
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Jim Smith

December 8, 2025

5  out of  5
rating by Jim Smith
"Marcia responded in a timely fashion to all my questions. Definitely more thorough than the competition. She helped make State Farm an easy choice."
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laura Morillon

December 3, 2025

5  out of  5
rating by laura Morillon
"Bima has made this process extremely easy and very understandable. Amazing customer service! Highly recommend working with Bima!!"
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Jason Longstreet

November 25, 2025

5  out of  5
rating by Jason Longstreet
"Good service"
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haley bowshier

November 10, 2025

5  out of  5
rating by haley bowshier
"Very helpful and quick to respond!"
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Elizabeth Taylor

November 4, 2025

5  out of  5
rating by Elizabeth Taylor
"I was desperate and shocked when I found out my home/fire insurance was no longer covered!! State Farm helped me in a matter of hours to get home and auto combined at an even cheaper rate than Farmers!!!! So kind, so helpful and so efficient!!"
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Addie Engel

October 31, 2025

5  out of  5
rating by Addie Engel
"Denise was incredibly helpful and friendly in assisting me with my insurance documentation! She went above and beyond, her customer service was unmatched and I'm very grateful for her help!"
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Vera Jie

September 30, 2025

5  out of  5
rating by Vera Jie
"The agent was very patient and knowledgeable. She walked me through everything even though I couldn’t get my auto insurance written here, I appreciate her help!"
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NELSON REY

September 20, 2025

5  out of  5
rating by NELSON REY
"BIMA PRASWIDITOMO CUSTOMER SERVICE REPRESENTATIVE IS A VERY KIND PERSON WHO TAKES HIS TIME TO EXPLAIN THE ENTIRE PROCESS OF PURCHASING AUTO INSURANCE, AND HE EXPLAINS IN DETAIL OTHER OPTIONS TO GIVE YOU A BETTER PRICE ON YOUR POLICY. HE IS A VERY GOOD SALESMAN. THANK YOU"
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Don Ziebell

August 20, 2025

5  out of  5
rating by Don Ziebell
"We have dealt with many agents over the years, and Stephanie stands at the top of the class. She has been responsive, professional, and thorough, and has always accomplished what she committed to. In addition, she is client centric and was very proactive with helping to establish appropriate policy limits and full coverage for our needs (multiple policy types), including establishing costs for various options. As a small example, we were ready to approve a separate renter's policy for two off-site storage units, but Stephanie went above and beyond to ask the underwriter if our Homeowner's policy would provide the same coverage. It did, so we saved the cost of the added policy.
We highly recommend Stephanie, and as an added benefit State Farm replaced our previous insurer with better coverage, higher limits at a significant cost savings. This includes multiple policies including Homeowner's, auto, trailers, umbrella policies, etc."
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Michelle Browning

August 15, 2025

5  out of  5
rating by Michelle Browning
"Denise is always on top of things. Wonderful service from Richard and his outstanding team! Keep up the good work!"
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Emily

August 7, 2025

5  out of  5
rating by Emily
"Bima Praswiditomo was so friendly and helpful in setting up my policy and answering all my questions. I would highly recommend working with him for renter's insurance!"
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Jaime Awe

July 30, 2025

5  out of  5
rating by Jaime Awe
"Great and cordial service, very helpful, and especially efficient with addressing my request to change my damaged windshield. ."
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Bridgette Braig

July 29, 2025

5  out of  5
rating by Bridgette Braig
"Super responsive by phone or email. Proactively reached out to offer additional homeowner coverage that had a remarkably small premium increase. Easy to reach with questions -- I loved that they never just sent you to a website. The team addressed questions by phone. Friendly. Good Flagstaff community members. They made it easy to move to Flagstaff and rewrite all my policies and were equally helpful when I left Flagstaff."
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Jase Clay

July 29, 2025

5  out of  5
rating by Jase Clay
"Stefanie was wonderful to work with…she had good advice and was very prompt at returning my calls. I’m pleased to be doing business with her and her agency. Thanks again Stefanie for making me feel confident in my insurance choices."
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Janet Wombacher

July 26, 2025

5  out of  5
rating by Janet Wombacher
"Every encounter I've had with this State Farm staff, (in person, in office, or with email) has been outstanding: Helpful, patient, warm, friendly.
The coverage they provided, following the only major car accident I've ever had, was beyond my expectations!
The premiums are reasonable and easy to manage.
I can recommend them, without hesitation, because they are an amazing group of people!"
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Philip Ruetz

July 22, 2025

5  out of  5
rating by Philip Ruetz
"Denise was a friendly and wonderful help with my auto insurance policy—thanks so much!"
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David Yazzie

July 18, 2025

5  out of  5
rating by David Yazzie
"Super friendly and easy to talk too. Any questions I had, She was able to answer them confidently and competence. I feel greatly for having her on the phone call with me, guided me in the right direction."