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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Doug Mapel

Doug Mapel

October 1, 2026

5  out of  5
rating by Doug Mapel
"Staff is very professional and efficient. They got a detailed quote + options to us quickly and made the whole process very easy."
We responded:
"Hi Doug, thanks for sharing your experience! Our team is thrilled to hear that you found the process easy and appreciated the quick, detailed quote and options. We look forward to assisting you with any future insurance needs. "
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Walter Murphy

September 23, 2026

1  out of  5
rating by Walter Murphy
"Only person that is any bit helpful here is Marcia. Every time I call into get help here I am met with someone who wants to just play and joke on the phone. I am looking for help and real answers… I get being playful is apart of the job, but I can’t ever get my simple questions answered without some one liner that leads me to continue asking my question. Don’t usually leave poor reviews but I’m baffled at the amount of times I get off the phone here frustrated and annoyed with the customer service."
We responded:
"Hi Walter,

Thank you for sharing your experience with us. I'm sorry to hear about the frustration you've encountered, and I appreciate you highlighting Marcia's helpfulness. Your feedback is important, and we'll work on improving our communication to ensure your questions are answered clearly and efficiently. "
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Darren Joey

September 12, 2026

5  out of  5
rating by Darren Joey
"Awesome place,awesome people great insurance"
We responded:
"Thanks for the awesome feedback, Darren! Our team is thrilled to hear you enjoyed your experience with us and found our insurance services great. We look forward to continuing to serve your insurance needs!"
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Mario Valencia

August 31, 2026

5  out of  5
rating by Mario Valencia
"Very good service"
We responded:
"Thank you for your feedback, Mario! We're glad to hear that you found our service to be very good. Our team is dedicated to assisting with your insurance needs, and we appreciate your trust in our agency."
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Alex Braithwaite

August 31, 2026

5  out of  5
rating by Alex Braithwaite
"Very prompt and attentive service. Helped us meet a tight deadline without ever feeling rushed."
We responded:
"Thank you, Alex, for your feedback! It's great to hear that our team was able to provide prompt and attentive service while helping you meet your deadline. If you ever need assistance with your insurance needs in the future, feel free to reach out."
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Jesse Coddington

August 31, 2026

5  out of  5
rating by Jesse Coddington
"Until you have experienced a local, and responsive insurance agent you don’t realize how much of a difference it makes! I made the switch to Richard’s crew at State Farm 3 years ago, and have found them so helpful that I’ve referred as many friends, family, and clients as I’ve been able to them. There’s a reason they get voted Best of Flagstaff year after year! 10 out of 10 recommend."
We responded:
"Thank you, Jesse! Such a pleasure working with a community leader like yourself! I appreciate the trust you have put into me and my agency. Keep doing what you do! Thanks man!"
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Nelson Barriga

August 28, 2026

5  out of  5
rating by Nelson Barriga
"Had great service thanks to Annette, was able to get all the coverage I was looking for."
We responded:
"Thank you for your feedback, Nelson! It's great to hear that Annette provided you with the service you needed and helped you find the right coverage. If you have any more insurance needs in the future, feel free to reach out to our team."
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Linda Gonzalez

August 28, 2026

5  out of  5
rating by Linda Gonzalez
"Richard’s team is amazing and efficient! Answering all my insurance questions and making sure I’m well covered. Like a good neighbor, Richard and his team is there !"
We responded:
"Thank you for your feedback, Linda! We're delighted to hear that Richard and his team have been able to efficiently address all your insurance questions and ensure you're well covered. It's great to know that you feel supported by our agency, and we're here whenever you need assistance with your insurance needs."
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Nathan Rupe

August 28, 2026

5  out of  5
rating by Nathan Rupe
"Richard and his team have been great with our insurance since we started with them 5 years ago and have been quick to help us out with all of our cars!"
We responded:
"Thank you, Nathan, for your feedback and for choosing our agency for the past five years. It's great to hear that Richard and the team have been able to assist you promptly with your car insurance needs. If you ever need further assistance, feel free to reach out to us."
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Raul Ramos

August 28, 2026

5  out of  5
rating by Raul Ramos
"I'm thrilled with the attention and service I receive from Annette Marble @ Richard Sanchez State Farm. Annette is awesome! Always friendly and polite and takes care of all my insurance needs and questions. Never forceful either, or trying to sell me something I truly don't need."
We responded:
"Thank you for your feedback, Raul! We're delighted to hear that Annette has been providing you with attentive and friendly service while addressing your insurance needs. It's great to know that you feel comfortable and well-informed without any pressure. If you ever have more questions or need assistance, feel free to reach out to us."
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Rebekah O'Neil

August 28, 2026

5  out of  5
rating by Rebekah O'Neil
"Efficient service & reasonable rates! Always quick to answer my questions and make changes to my policies."
We responded:
"Thank you for your feedback, Rebekah! We're glad to hear that you find our service efficient and our rates reasonable. Our team is always here to promptly assist with your questions and policy changes. If you need any further assistance with your insurance needs, feel free to reach out."
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Ronnie Jackson

August 28, 2026

5  out of  5
rating by Ronnie Jackson
"I recently worked with Richard Sanchez and his team at the State Farm office on N San Francisco St in Flagstaff, and the customer service was outstanding. They were friendly, patient, and took the time to explain all my options clearly. I never felt rushed, and they made getting my insurance sorted easy and stress‑free. Highly recommend this office if you want knowledgeable, helpful, and genuinely caring service."
We responded:
"Thank you, Ronnie, for your recommendation and for choosing our agency on N San Francisco St. It's wonderful to hear that Richard Sanchez and the team provided you with friendly and patient service, making your insurance experience easy and stress-free. We're grateful for your support and are here to assist with any future insurance needs you may have."
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Daniel Alfrey

August 27, 2026

5  out of  5
rating by Daniel Alfrey
"Just got a quote here and I was able to get auto and life insurance for cheaper than my single auto policy at another carrier. Even better coverage too!"
We responded:
"Thank you, Daniel, for sharing your experience! It's great to hear that we could provide you with both auto and life insurance at a better rate and with enhanced coverage. If you ever have any questions or need further assistance with your insurance needs, feel free to reach out to our team."
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Mickey Kirk

August 27, 2026

5  out of  5
rating by Mickey Kirk
"Couldn’t have asked for a better experience. They made getting homeowners insurance simple, answered all my questions, and never made me feel pressured. Great people to work with and I’d definitely recommend them."
We responded:
"Thank you, Mickey, for your recommendation and for sharing your experience with us. It's great to hear that our team was able to make the process of getting homeowners insurance straightforward and pressure-free for you. We're always here to assist with any of your insurance needs, so feel free to reach out anytime."
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wilson santiago

August 23, 2026

3  out of  5
rating by wilson santiago
"Hi I had a GREAT EXPERIENCE WITH RICHARD SANCHEZ HE'S VERY EXPERIENCE AND HE TOLD ME WHAT MY INSURANCE COVERS.I WAS VERY HAPPY WITH THAT.IF YOUR LOOKING FOR A GREAT AGENT RICHARD SANCHEZ IS THE GUY TO CALL."
We responded:
"Thank you for your feedback, Wilson. It's great to hear that Richard was able to clearly explain your coverage and provide you with a positive experience. If there's anything more we can do to enhance your experience or assist with your insurance needs, please feel free to reach out."
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Melvin Hovey

August 15, 2026

5  out of  5
rating by Melvin Hovey
"Very professional and helpful"
We responded:
"Thank you, Melvin, for your feedback! We're glad to hear that you found our team professional and helpful. If you ever have any questions or need assistance with your insurance coverage, don't hesitate to reach out."
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Sofia Tabares

August 14, 2026

5  out of  5
rating by Sofia Tabares
"Bima was a pleasure to work with! Very good and clear communicator and answered every question I had."
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Sara Browning

August 14, 2026

5  out of  5
rating by Sara Browning
"Beamer was awesome got me the rate that I needed at a lower price than my last insurance. There where no extra fees. And he was supper kind. Great experience!!!!!!"
We responded:
"Thank you for your feedback, Sara! It's great to hear that Beamer was able to secure a rate that met your needs and at a lower price than your previous insurance. We're delighted that you had a great experience with our agency, and if you ever have any questions or need assistance with your coverage, feel free to reach out."
Profile photo of Joan Lynch

Joan Lynch

August 4, 2026

5  out of  5
rating by Joan Lynch
"We are moving to AZ in about a month. I contacted the Richard Sanchez Agency of State Farm for renter’s insurance and to change car insurance. The assistance I received was outstanding! The agent Bima Praswiditomo was very friendly, and very knowledgeable about what I would need. He asked specific questions to guide me through the process, and answered my questions thoroughly. Although we have been State Farm clients for a few decades, I am very impressed by the efficiency and yet personal care of this office."
We responded:
"Thank you for sharing your experience, Joan. We're delighted to hear that Bima provided you with such knowledgeable and friendly assistance as you prepare for your move to Arizona. It's great to know that our team's efficiency and personal care made a positive impression, especially as a long-time State Farm client. If you have any further questions or need assistance with your insurance needs, feel free to reach out. Safe travels on your upcoming move!"
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Diane Franquero

August 3, 2026

5  out of  5
rating by Diane Franquero
"I recently had the pleasure of working with Bima. He made the insurance process very smooth.
He was very friendly and ready to answer my questions.
I highly recommend him for anyone looking for an insurance agent."
We responded:
"Thank you for your recommendation, Diane! We're delighted to hear that Bima made your insurance process smooth and was able to answer all your questions. Our team is always here to assist with any of your insurance needs, so feel free to reach out anytime."
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Karen Barber

July 28, 2026

5  out of  5
rating by Karen Barber
"Loved chatting with Bima"
We responded:
"Thank you for your feedback, Karen! We're glad to hear that you enjoyed your conversation with Bima. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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YeO' Handyman

May 26, 2026

5  out of  5
rating by YeO' Handyman
"Friendly, knowledgeable staff who meet the needs of their clients."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of FaustoA Perez

FaustoA Perez

April 29, 2026

5  out of  5
rating by FaustoA Perez
"Fue muy buena agente me ayudo a optener un mejor precio para mi aseguransa y su conducta fue muy professional con todas mis preguntas y estay agradesido por la ayuda que me porsiono Gracias por todo: Atentamente FAUSTO ALEJANDRO PEREZ"
We responded:
"Gracias por tomar un tiempo para publicar su muy amable reseña sobre el equipo de Richard Sanchez, agente de State Farm, aquí en Flagstaff. 

Thank you for the amazing review, FaustoA! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Nickal Garriques

March 30, 2026

5  out of  5
rating by Nickal Garriques
"Amazing experience"
We responded:
"Nickal, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Richard Sanchez’s Team!"
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Michael Johnson

March 4, 2026

5  out of  5
rating by Michael Johnson
"Great guy very informative highly recommend. Super easy process and hassle free. Keep doing great things for your customers Mr. Sanchez!"
We responded:
"Hi Michael, Thanks for the review. It means the world to us. "