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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Addie Engel

October 31, 2025

5  out of  5
rating by Addie Engel
"Denise was incredibly helpful and friendly in assisting me with my insurance documentation! She went above and beyond, her customer service was unmatched and I'm very grateful for her help!"
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Michael Johnson

October 31, 2025

5  out of  5
rating by Michael Johnson
"Great guy very informative highly recommend"
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Vera Jie

September 30, 2025

5  out of  5
rating by Vera Jie
"The agent was very patient and knowledgeable. She walked me through everything even though I couldn’t get my auto insurance written here, I appreciate her help!"
We responded:
"Thank you Vera! I appreciate the 5-Star review for my agency. Please let me know if there is anything else we can do for you. "
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NELSON REY

September 20, 2025

5  out of  5
rating by NELSON REY
"BIMA PRASWIDITOMO CUSTOMER SERVICE REPRESENTATIVE IS A VERY KIND PERSON WHO TAKES HIS TIME TO EXPLAIN THE ENTIRE PROCESS OF PURCHASING AUTO INSURANCE, AND HE EXPLAINS IN DETAIL OTHER OPTIONS TO GIVE YOU A BETTER PRICE ON YOUR POLICY. HE IS A VERY GOOD SALESMAN. THANK YOU"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Don Ziebell

August 20, 2025

5  out of  5
rating by Don Ziebell
"We have dealt with many agents over the years, and Stephanie stands at the top of the class. She has been responsive, professional, and thorough, and has always accomplished what she committed to. In addition, she is client centric and was very proactive with helping to establish appropriate policy limits and full coverage for our needs (multiple policy types), including establishing costs for various options. As a small example, we were ready to approve a separate renter's policy for two off-site storage units, but Stephanie went above and beyond to ask the underwriter if our Homeowner's policy would provide the same coverage. It did, so we saved the cost of the added policy. We highly recommend Stephanie, and as an added benefit State Farm replaced our previous insurer with better coverage, higher limits at a significant cost savings. This includes multiple policies including Homeowner's, auto, trailers, umbrella policies, etc."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michelle Browning

August 15, 2025

5  out of  5
rating by Michelle Browning
"Denise is always on top of things. Wonderful service from Richard and his outstanding team! Keep up the good work!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Emily

August 7, 2025

5  out of  5
rating by Emily
"Bima Praswiditomo was so friendly and helpful in setting up my policy and answering all my questions. I would highly recommend working with him for renter's insurance!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jaime Awe

July 30, 2025

5  out of  5
rating by Jaime Awe
"Great and cordial service, very helpful, and especially efficient with addressing my request to change my damaged windshield. ."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Bridgette Braig

July 29, 2025

5  out of  5
rating by Bridgette Braig
"Super responsive by phone or email. Proactively reached out to offer additional homeowner coverage that had a remarkably small premium increase. Easy to reach with questions -- I loved that they never just sent you to a website. The team addressed questions by phone. Friendly. Good Flagstaff community members. They made it easy to move to Flagstaff and rewrite all my policies and were equally helpful when I left Flagstaff."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jase Clay

July 29, 2025

5  out of  5
rating by Jase Clay
"Stefanie was wonderful to work with…she had good advice and was very prompt at returning my calls. I’m pleased to be doing business with her and her agency. Thanks again Stefanie for making me feel confident in my insurance choices."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Janet Wombacher

July 26, 2025

5  out of  5
rating by Janet Wombacher
"Every encounter I've had with this State Farm staff, (in person, in office, or with email) has been outstanding: Helpful, patient, warm, friendly. The coverage they provided, following the only major car accident I've ever had, was beyond my expectations! The premiums are reasonable and easy to manage. I can recommend them, without hesitation, because they are an amazing group of people!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Philip Ruetz

July 22, 2025

5  out of  5
rating by Philip Ruetz
"Denise was a friendly and wonderful help with my auto insurance policy—thanks so much!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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David Yazzie

July 18, 2025

5  out of  5
rating by David Yazzie
"Super friendly and easy to talk too. Any questions I had, She was able to answer them confidently and competence. I feel greatly for having her on the phone call with me, guided me in the right direction."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Zara McGregor

July 17, 2025

5  out of  5
rating by Zara McGregor
"I just met Stacey today which was an absolute pleasure. She has worked with my husband for years though and is always on top of the information we need. Very helpful and personable!"
We responded:
"Thank you Zara. Thanks for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Stacey is pretty great too."
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Mac Rominger

July 15, 2025

5  out of  5
rating by Mac Rominger
"I needed to find new Home and Auto coverage. The State Farm website efficiently put me in touch with Stacey Shaw at the Richard Sanchez State Farm Agency. Stacey quickly provided relevant information and then immediately made an appointment for me at my convenience. At this meeting with Stacey, she easily, and knowledgeably, walked me through all my options so that I could make an informed decision regarding a policy that was tailored to my specific needs. Not only did I find the exact coverage that I needed, at less than half the price I had been paying with my previous insurer, but I immediately felt like I was a valued and respected client. I couldn't have been more pleased with both the service and the product provided by State Farm and Stacey Shaw."
We responded:
"Hi Mac! We appreciate your review! We are delighted to know you had a great experience with our State Farm office and with Stacey. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Cheyniya Augustson-Berg

July 7, 2025

5  out of  5
rating by Cheyniya Augustson-Berg
"Marci was extremely helpful when setting up insurance for my vehicle. She helped me apply for all the discounts I was eligible for. She’s been very understanding of my work schedule and accommodating of my needs."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Iris Greene

July 2, 2025

5  out of  5
rating by Iris Greene
"Professional, courteous, responsive and easy to understand. Very competitive in pricing! Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Linda Chan

June 30, 2025

5  out of  5
rating by Linda Chan
"We worked with both Richard and Stephanie to get coverage for our home during a trying time when many companies are cancelling due to wildfire concerns. We were able to get what we needed with State Farm and it was a pleasant and less expensive experience."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Dave Wertz

June 24, 2025

5  out of  5
rating by Dave Wertz
"Stephanie was extremely helpful and patient. She talked clearly and explained details that we did not understand. We are very happy with our decision to switch to State Farm not only because of the great prices but mostly because of the GREAT customer service."
We responded:
"Thank you Dave! We’re so thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Jon Mason

June 19, 2025

5  out of  5
rating by Jon Mason
"Fast friendly service. When I needed to update our insurance they were very quick to respond and made the process easy."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Jim Fitzsimmons

June 19, 2025

5  out of  5
rating by Jim Fitzsimmons
"I called State Farm to get a quote on insurance for my cabin and was so impressed with their rate that I moved everything I had insured over to them two weeks later. Stephanie was great to work with and she made the transition very smooth."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Brandon Ashley

June 9, 2025

5  out of  5
rating by Brandon Ashley
"Marci was very helpful and professional. All my questions were answered and I had no issues with getting the insurance I needed. Thank you Marci and your staff for all the great work you do!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Kayla Sanchez

Kayla Sanchez

June 3, 2025

5  out of  5
rating by Kayla Sanchez
"Stephanie was awesome, she saved me a bunch of money on my car insurance and home insurance. She went out of her way to dig deeper into what’s necessary for my HOA which resulted in the realization I was over paying by like 50% and paying for things I didn’t need. She talked me through the full process and was super helpful!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Betsy Whited

May 30, 2025

5  out of  5
rating by Betsy Whited
"We couldn't be happier switching to State Farm after Farmer's Insurance dropped our home insurance. I got multiple quotes from various agents and online sources and Aaron Kiser was super helpful in getting us the coverage we needed at a reasonable price. Thank you Aaron!"
We responded:
"Thank you for taking the time to share your thoughts Betsey! We couldn't be happier working with you and Ryan. If you ever have any questions or need assistance, we’re here to help!"
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Criss Alderette

May 29, 2025

5  out of  5
rating by Criss Alderette
"Always so professional, helpful, and a pleasure to work with! Thank you Alejandra As usual I'm very happy to be insured with State Farm!!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"