State Farm® Insurance Agent Richard Sanchez

"Bima Praswiditomo was so friendly and helpful in setting up my policy and answering all my questions. I would highly recommend working with him for renter's insurance!"

"Great and cordial service, very helpful, and especially efficient with addressing my request to change my damaged windshield. ."

"Super responsive by phone or email. Proactively reached out to offer additional homeowner coverage that had a remarkably small premium increase. Easy to reach with questions -- I loved that they never just sent you to a website. The team addressed questions by phone. Friendly. Good Flagstaff community members. They made it easy to move to Flagstaff and rewrite all my policies and were equally helpful when I left Flagstaff."

"Stefanie was wonderful to work with…she had good advice and was very prompt at returning my calls. I’m pleased to be doing business with her and her agency. Thanks again Stefanie for making me feel confident in my insurance choices."

"Every encounter I've had with this State Farm staff, (in person, in office, or with email) has been outstanding: Helpful, patient, warm, friendly. The coverage they provided, following the only major car accident I've ever had, was beyond my expectations! The premiums are reasonable and easy to manage. I can recommend them, without hesitation, because they are an amazing group of people!"

"Denise was a friendly and wonderful help with my auto insurance policy—thanks so much!"

"Super friendly and easy to talk too. Any questions I had, She was able to answer them confidently and competence. I feel greatly for having her on the phone call with me, guided me in the right direction."

"I just met Stacey today which was an absolute pleasure. She has worked with my husband for years though and is always on top of the information we need. Very helpful and personable!"

"I needed to find new Home and Auto coverage. The State Farm website efficiently put me in touch with Stacey Shaw at the Richard Sanchez State Farm Agency. Stacey quickly provided relevant information and then immediately made an appointment for me at my convenience. At this meeting with Stacey, she easily, and knowledgeably, walked me through all my options so that I could make an informed decision regarding a policy that was tailored to my specific needs. Not only did I find the exact coverage that I needed, at less than half the price I had been paying with my previous insurer, but I immediately felt like I was a valued and respected client. I couldn't have been more pleased with both the service and the product provided by State Farm and Stacey Shaw."

"Marci was extremely helpful when setting up insurance for my vehicle. She helped me apply for all the discounts I was eligible for. She’s been very understanding of my work schedule and accommodating of my needs."

"Professional, courteous, responsive and easy to understand. Very competitive in pricing! Highly recommend!"

"We worked with both Richard and Stephanie to get coverage for our home during a trying time when many companies are cancelling due to wildfire concerns. We were able to get what we needed with State Farm and it was a pleasant and less expensive experience."

"Stephanie was extremely helpful and patient. She talked clearly and explained details that we did not understand. We are very happy with our decision to switch to State Farm not only because of the great prices but mostly because of the GREAT customer service."

"Fast friendly service. When I needed to update our insurance they were very quick to respond and made the process easy."

"I called State Farm to get a quote on insurance for my cabin and was so impressed with their rate that I moved everything I had insured over to them two weeks later. Stephanie was great to work with and she made the transition very smooth."

"Marci was very helpful and professional. All my questions were answered and I had no issues with getting the insurance I needed. Thank you Marci and your staff for all the great work you do!"

"Stephanie was awesome, she saved me a bunch of money on my car insurance and home insurance. She went out of her way to dig deeper into what’s necessary for my HOA which resulted in the realization I was over paying by like 50% and paying for things I didn’t need. She talked me through the full process and was super helpful!"

"We couldn't be happier switching to State Farm after Farmer's Insurance dropped our home insurance. I got multiple quotes from various agents and online sources and Aaron Kiser was super helpful in getting us the coverage we needed at a reasonable price. Thank you Aaron!"

"Always so professional, helpful, and a pleasure to work with! Thank you Alejandra As usual I'm very happy to be insured with State Farm!!!!"

"I'm so disappointed in State farm. My husband and I have been customers for 8 years and they truly have screwed us over... Again. Even Denise said it wasn't our fault, but not even Richard himself wanted to work with us. Denise said there was miscommunication between the billing department and Auto insurance, that wasn't mine and my husband's fault. We've never been late on our bills until a representative told my husband that we had a credit of $230 after we had gotten our 2013 Toyota Tacoma insured. For 3 months state farm hasn't taken out money, then hit us with a $466 Bill then threatened us that they would cancel our insurance if we don't pay it by the 21st. State farm refused over and over to go back onto their recordings because they told my husband that we had a credit. Since me and my husband have been customers for 8 years and always paid on time, you would figure that this would be something State farm would look into but they refuse to acknowledge they messed up. The first time state farm was screwing us over was when we first joined 8 years ago and Stacy kept messing up the spellings of both of our names. She kept putting each car on my insurance versus his insurance and just kept mixing our policies up and it was fluctuating our bills. To where we had to keep going back and double-checking what Stacy has done because she kept messing up our policies. So the fact that State farm refuses to take any responsibility for their employees, miscommunications and mess-ups. My husband and I are going to cancel our insurance and go with somebody else. State farm does not care about your loyalty as a customer as my husband and I witnessed that firsthand. 8 years and State farm treated us like the criminals for their own mistakes that they will not fess up to. Edit: to Richard's response: yes you guys have offered the "hardship" payment plan. It's the principle of state farm not taking responsibility for the miscommunication of your employees causing long time customers to fall into this financial situation, then you guys respond with "Oh, well! You still gotta pay!" Edit 2: finding out that my husband spoke with Richard after this saying, "you were covered this whole time so you owed me money." He also said, "if you got into an accident, you would've been covered" Richard said all this instead of fessing up to the discrepancies and the miscommunication of his employees that caused my husband and I to pay for THEIR mistakes. Edit 3: went with another state farm agent, he informed my husband and I for being long time customers with Richard, we would've gotten a rebate to help with our situation. But the fact that we were lied to and the new agent we switched to said it's not the first time Richard's customers switched over, says it all. It makes me mad that Richard disposes his long time customers, especially 8 years so easily so save a buck. Disgusting."

"So far so good! We are not completely settled into the whole coverage yet, but everything appears to be on track. Aaron, throughout the process, has been cordial, knowledgeable, and helpful in getting me (oh and also humorous) squared away on what the appropriate steps are in signing on to State Farm. He has also been completely open to my vision and questions regarding details of the coverage. Thank you all for the "welcome to State Farm " card! Nice personal touch! I look forward to an amicable and responsible business relationship Michael Oellig"

"Stephanie helped me through a very complex multi-person, multi-policy switch that saved us thousands of dollars. She made it simple and even enjoyable! That's not embellishment or over-exaggeration. The whole process was seamless and she just kept finding more ways to save me money. If you want to deal with an unpleasant task like insurance and come out the other side feeling like you've won the lottery...look no further! Best experience with insurance of any kind ever!"

"Greatly appreciate the service I received from this agency. Stephanie is incredibly knowledgeable, helpful, and kind. I appreciate her responsiveness. I highly recommend working with her! Thankful for her help and the money I am going to be saving."

"If I could give 0 stars, I would. Eight year customer speaking. Over the years I've had countless billing issues, miscommunications, discrepancies in chosen policies AND incorrect personal information, as well as a horrendous attitude towards me after my wife and I's accident. I would never recommend this company to anyone, ever."

"Aaron is an incredible insurance agent—responsive, knowledgeable, and genuinely committed to making sure you’re taken care of. He made the entire process smooth and stress-free, walking me through my options and helping me feel confident in my coverage. He’s easy to talk to, always follows through, and truly has his clients’ best interests at heart. Highly recommend working with him!"