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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jennifer Gilliland

August 30, 2023

5  out of  5 rating by Jennifer Gilliland
"It was such a pleasure to work with Stephanie! State Farm is lucky to have her on their team. We recommend her highly and know you will be in great hands!"

Owen Davis

August 28, 2023

5  out of  5 rating by Owen Davis
"I worked with Stephanie to get Flood & Renter's Insurance and I can't imagine an easier process! She made it so clear and simple. Thank you!"

Johnathan Smith

August 25, 2023

5  out of  5 rating by Johnathan Smith
"Great service!!"

Ibrahim Berrada

August 22, 2023

5  out of  5 rating by Ibrahim Berrada
"Great Experience!"

Khylie Bullock

August 2, 2023

5  out of  5 rating by Khylie Bullock
"Denise Hicks is incredible! She is very attentive and diligent. She makes the insurance process quick and less stressful."

Rose Johnson

August 1, 2023

5  out of  5 rating by Rose Johnson
"I deal with this agents team by phone. Always helpful and pleasant. Quick turnaround with all requests I have made."

Hannah Brey

July 28, 2023

5  out of  5 rating by Hannah Brey
"Incredibly warm and kind interactions. Denise worked quickly and efficiently to get a quote. I especially appreciated that she was open to conversations about having insurance with other (less than) companies, getting a potential quote to compare, and having an open discussion about what I feel is best for my family."

Nour Abdelrahman

July 28, 2023

5  out of  5 rating by Nour Abdelrahman
"Amazing office and agents. I loved working with Stephanie Griffiths. She helped me transfer policies from CT to AZ when I moved out here. She explained the whole process and it was a very smooth transition. She is so professional, friendly, and knows her job very well. She sits down with you to go over policies and explains the whole coverage for you. She will even try to help you out and get you the best rates ever. I would 100% recommend her if you are new to Flagstaff and looking for new insurance coverage."

Joe Hernandez

July 20, 2023

5  out of  5 rating by Joe Hernandez
"Service is incredible! Just got off a call with Alejandra and she quickly helped me file a claim for a car windshield replacement. She explained the coverage and steps nicely!"

Stephanie Cook

July 8, 2023

5  out of  5 rating by Stephanie Cook
"I have always had StateFarm, it's been 40 years now! My husband needed to get back with SFarm for his auto coverage. Stephanie was great & she took the time to explain everything & was honest. We really appreciated that. My husband has better coverage & is getting great discounts. He is very happy & has quit stressing! Thank you Stephanie!!"

Courtney Munson

July 7, 2023

5  out of  5 rating by Courtney Munson
"Extremely helpful and got me everything I needed quickly."

Dean Eirich

June 30, 2023

5  out of  5 rating by Dean Eirich
"Very nice and helped me fast."

Anthony Montoya

June 28, 2023

5  out of  5 rating by Anthony Montoya
"I spoke with Stephanie today about auto and home insurance and she was awesome! She was very friendly and informative and answered all of the questions I had. I will be signing my policies soon all because of her! Thank you so much!!"


June 28, 2023

5  out of  5 rating by Lukah6k
"Amazing staff, made everything super simple and easy to understand, will definitely recommend to my friends and family"

Arthur Alderette

June 21, 2023

5  out of  5 rating by Arthur Alderette
"Wonderful professional agent! Thank you for all your help!!"

Kate Majerus

June 16, 2023

5  out of  5 rating by Kate Majerus
"Denise just helped me transfer my policy after moving here, and she was incredibly helpful and informative! She also called the insurance agent in my previous state on my behalf and took care of everything for me, making the process so painless. Highly recommend the team here!"

Scott Davis

June 14, 2023

5  out of  5 rating by Scott Davis
"Very knowledgeable, willingness to listen and help, made u comfortable with the decisions made!!!"

Jordyn Burke

June 8, 2023

5  out of  5 rating by Jordyn Burke
"The lady I talked to was very helpful and o had no problems completing what I needed through her!"

Integrity May

May 25, 2023

5  out of  5 rating by Integrity May
"The folks at Richard Sanchez SF are really friendly, personal, and efficient. They are very responsive, explain things in detail and if need further clarification go the extra mile to make sure things are done, so there isnt any confusion. I've been with them for 6 years and never regretted it. I've had state farm by other owners but the folks here really are the best."

Garrett Cundiff

May 24, 2023

5  out of  5 rating by Garrett Cundiff
"Such a great and fast experience. Richard is one of the nicest agents you’ll meet and I know I’ll be taken care of by him. I was educated on things I had no idea about with my insurance as well. And best price you can give! I will recommend him and State Farm all the time."

Chris Huntley

May 22, 2023

5  out of  5 rating by Chris Huntley
"Stephanie was super helpful getting a new policy set up for me. She took care of it quickly and was able to answer all my questions."

Alannah Sanchez

May 16, 2023

5  out of  5 rating by Alannah Sanchez
"I just switched to State Farm and it is the best choice I have ever made, my policy is less than my previous insurance was and there’s way more coverage! I was helped by Stephanie she is the absolute best and sweetest person, she will go through everything with you down to every last detail especially if you don’t understand it fully. Most importantly, she looks out for your best interest. I definitely recommend her to whoever is looking into getting better insurance with great customer service! :)"

Jesslynn Armstrong

May 16, 2023

5  out of  5 rating by Jesslynn Armstrong
"I’m relocating and had to take a chance calling a State Farm agent that I didn’t know. I got John and he worked with me for 2 days to help make my switch easy and understandable! I appreciate him staying late and finding the answers I needed!"

Cameron Taylor

May 16, 2023

5  out of  5 rating by Cameron Taylor
"Fantastic team! Have had nothing but great interactions with everyone. Denise is awesome!"

David Ortega

May 12, 2023

5  out of  5 rating by David Ortega
"Alejandra, Gissell, and the head broker Richard Sanchez were very attentive to my insurance woes as they promptly and efficiently handled my problems getting insurance for my truck, I would definitely look to them for insurance in the future, or? If you are not satisfied with your current insurance provider, acquire their services, I highly recommend them."