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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

David Lawrence

February 17, 2023

5  out of  5 rating by David Lawrence
"First time had zero idea what I was doing. Giselle helped tremendously!"

Allison Lewis

February 14, 2023

5  out of  5 rating by Allison Lewis
"This is an awesome office! Everyone is always kind, and quick to help when I need it."

Kimberly Yazzie

February 10, 2023

5  out of  5 rating by Kimberly Yazzie
"I love Richard Sanchez state farm! Great and friendly service. Everyone is always happy to help and answer my questions.thank you"

Ben Chambers

February 8, 2023

5  out of  5 rating by Ben Chambers
"I have been super happy with my auto and home policies with the Richard Sanchez State Farm Team in Flagstaff for several years. I am consistently impressed by their "above and beyond" commitment to service and support! Most recently, my vehicle broke down and I required roadside assistance in a rural spot with sketchy cell coverage. Denise from the State Farm team stayed on the phone with me and helped to arrange the assistance. Denise even stayed late when unforeseen delays happened, and made sure our tow was dispatched & we weren't left out in the cold."

Jen Walters

January 31, 2023

5  out of  5 rating by Jen Walters
"Marci at State Farm was great! She was very responsive, friendly, and helpful! I was able to get a quote and new policy fast with no hiccups!"

Lindsay Brishky

January 26, 2023

5  out of  5 rating by Lindsay Brishky
"Richard has been my agent for almost 4 years. I have had a great experience with the employees here. They always answer my questions and provide excellent customer service. We will be long term customers at State Farm."

Mark Foster

January 18, 2023

5  out of  5 rating by Mark Foster
"Very pleased with quick response from them."

Robert Campbell

January 9, 2023

5  out of  5 rating by Robert Campbell
"Denise was great! Within weeks of relocating from another state SHE reached out to me asking to help transfer my policy. Personable, knowledgeable .. one more thing off my plate. The Sanchez Agency has my business."

Jeff Blalock

December 21, 2022

5  out of  5 rating by Jeff Blalock
"Quick response, friendly agent and offered options. Great service"

Arthur Alderette

December 21, 2022

5  out of  5 rating by Arthur Alderette
"Wonderful professional agent! Thank you Gissell for your help!!"

Linda Thornhill-Kuebler

December 19, 2022

5  out of  5 rating by Linda Thornhill-Kuebler
"Fast, efficient & caring service is State Farm Insurance offers! Keep up the good work!"

Stan Moehr

December 18, 2022

5  out of  5 rating by Stan Moehr
"Very helpful and attentive. Gave me clear options. Friendly service."

Justin Heinrich

December 16, 2022

5  out of  5 rating by Justin Heinrich
"Denise is always so kind and extremely helpful! Thanks for all you do!"

Jake Bacon

December 15, 2022

5  out of  5 rating by Jake Bacon
"Nothing is as valuable as personal service especially when it comes to having an insurance team that you can call both to get help with policies and, more importantly, when you’ve just run over a group of blind nuns who stepped out in front of your new RV. It’s a true blessing to know that when you are wiping nuns off the windshield there will be a calm voice on the other end of the phone who can help you resolve the claim. Who wants to be making a bunch of long distance calls to the Vatican? Not this well insured careful driver."

David Marek

December 15, 2022

5  out of  5 rating by David Marek
"Friendly service smile's all around they are very professional love that my friend referred to State farm"

Deb Pressley

December 14, 2022

5  out of  5 rating by Deb Pressley
"Very helpful and professional"

Andrew

December 9, 2022

5  out of  5 rating by Andrew
"Very good experience with Mr. Sanchez."

David Ortega

December 8, 2022

5  out of  5 rating by David Ortega
"Alejandra, Gissell, and the head broker Richard Sanchez were very attentive to my insurance woes as they promptly and efficiently handled my problems getting insurance for my truck, I would definitely look to them for insurance in the future, or? If you are not satisfied with your current insurance provider, acquire their services, I highly recommend them."

Geri Bahozhoni

December 1, 2022

5  out of  5 rating by Geri Bahozhoni
"You all been excellent ..from the I xalled to to getting our truck towed"

Mackenzie Jansen

November 28, 2022

5  out of  5 rating by Mackenzie Jansen
"Gissell was extremely professional and super friendly!! Very sweet girl to work with, she explained everything we had questions on, and was super fast with communication through via text :):):)))"

Kayla Hand

November 21, 2022

5  out of  5 rating by Kayla Hand
"Denise is my agent and I feel like she truly has my best interest ! Anytime I’m having any kind of problems with my car or if I’m just having a hard time she is there to help and walk me through every step. Very pleased with this company I’ve been with them for 3 years"

Daisy Madrigal

November 21, 2022

5  out of  5 rating by Daisy Madrigal
"I’ve had nothing but great experiences with the people at this office. They’ve been able to help me remove a vehicle after it was sold and also temporarily suspend coverage on a motorcycle that is being stored away. Can always count on this team for help and guidance!!"

Charlie Daniels

November 19, 2022

5  out of  5 rating by Charlie Daniels
"Richard and his team have always been great to deal with"

Katie Kreiger

November 16, 2022

5  out of  5 rating by Katie Kreiger
"I spoke with Denise and Richard and was so grateful for their help and information. Getting insurance with them was a breeze! Thank you again all!"

Jimi James

November 12, 2022

5  out of  5 rating by Jimi James
"I would like to thank all of the staff members at the Richard Sanchez office for the great customer service you all provide! In this day and age it's nice to know that there are people who take pride in the care and understanding the needs of their clients. Thank for all you do! Hope you all have a great holiday season."